SYNTHETIC RECORD — constructed for Grind-Bench; not a real government record.
From: Daniel Okafor, Director, Client Services To: Program Operations mailbox Date: February 11, 2025 Subject: Complaint about delayed benefit payment — file [REDACTED — 19(1)]
Team,
We received a complaint from [REDACTED — 19(1)], who lives at [REDACTED — 19(1)]. [REDACTED — 19(1)] can be reached at [REDACTED — 19(1)]. Her social insurance number, [REDACTED — 19(1)], was used to locate the file.
[REDACTED — 19(1)] Please prioritise the file and confirm by February 18, 2025.
Separately, Northgate Systems Ltd. has confirmed the new address-verification module. Under its proposal, which the company supplied in confidence, [REDACTED — 20(1)(b)]. Deployment is planned for April 2025.
Daniel Okafor Director, Client Services
Exemptions applied:
- s. 19(1) — personal information: file number; complainant’s name, address, telephone number, social insurance number; and benefit-payment delay details.
- s. 20(1)(b) — confidential third-party commercial/financial information supplied in confidence: pricing/unit terms.
No other exemptions applied.